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Our FAQS Page

Frequently Asked Questions can help you find an answer quickly to your question, without having to wait for someone to reply to your message or waiting in lengthy telephone queues.

Here are some of the most frequently asked questions. If you can't find an answer to your question here please don't hesitate to contact us.

Why Organic? Reveal/Hide Answer
Can your products be used during pregnancy? Reveal/Hide Answer
Should your products be patch tested before use? Reveal/Hide Answer
Why are your products handmade? Reveal/Hide Answer
How much is postage and packing? Reveal/Hide Answer
How can I provide feedback? Reveal/Hide Answer
Why do your whipped organic body butters look slightly different? Reveal/Hide Answer
Are your products tested on animals? Reveal/Hide Answer
Are your products suitable for vegans and vegetarians? Reveal/Hide Answer
Do you support Fairtrade? Reveal/Hide Answer
Is your company ethical? Reveal/Hide Answer
Can all of your packaging be recycled? Reveal/Hide Answer
How long will my lip balm last? Reveal/Hide Answer
How can I pay for purchases? Reveal/Hide Answer
Is my private information safe? Reveal/Hide Answer
How long will it take to process my order? Reveal/Hide Answer
My body butter doesn't look whipped. Why is that? Reveal/Hide Answer
My lip balm label states that my jar is PET plastic but it's glass. Why is this? Reveal/Hide Answer
Do I have to register to buy a product? Reveal/Hide Answer


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CF11 8BZ UK Tel: +44(0)2921 155667 Mobile - +44(0)7926 915736
Tel: 02921 155667  Email: enquiries@joganics.co.uk